RVezy review: where it shines, where it stings

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What RVezy is

RVezy is a peer-to-peer RV rental platform: private owners list their motorhomes and trailers, and renters book them with platform-provided protection, the model Airbnb applied to homes.

Practically, that means RVezy RV rentals come from individual owners rather than a depot fleet, so the unit, the pickup and the host's own rules vary listing by listing, and the platform's support team sits between the two of you when something goes wrong.

The company was founded in 2016 by Michael McNaught, a former Ottawa police officer, and Will Thompson, a Canadian Armed Forces veteran, and is headquartered in Ottawa; in 2024 it expanded from rentals into buying and selling RVs as well.

It operates across both the United States and Canada, which matters for one specific trip type: itineraries that cross the border, a scenario its Canadian roots serve naturally.

Renting on RVezy: what you actually pay

The full cost anatomy, with worked numbers, lives in our RV rental cost guide.

The short version from RVezy's fee pages (checked July 18, 2026): a flat-rate service fee with a $15 per night floor for motorhomes and $10 for trailers, a required protection plan, host-set fees, taxes, and a security deposit held as a card authorization three days before departure.

Not every charge lands at checkout. Some can arrive after you hand the keys back, and that mechanism has its own section below.

The protection plan choice is the real decision. Four tiers apply in the United States, and what separates them is not just the deductible:

Source: RVezy's protection plan matrix, July 18, 2026. Read the Basic row twice: roofs, windshields and awnings are exactly what novice renters scrape on branches, rocks and wind gusts, and on Basic every dollar of that is yours. All plans include 24-hour roadside assistance, dispatched through a third-party provider, Access Roadside.

Charges that can land after your trip

Yes, RVezy hosts can bill you after the trip is over. A host can request additional charges during the trip and for up to 30 days after it ends, you get 48 hours to accept or dispute each request, and a request you ignore is processed and charged automatically when those 48 hours run out. A single request cannot exceed $5,000. Verified from RVezy’s help centre, August 13, 2026.

This is the part of the platform that surprises people, so here is the whole mechanism rather than the headline.

The line that matters is not the amount, it is the silence. Not replying counts as agreeing. Watch your RVezy notifications for a full month after drop-off, because if the 48-hour window passes untouched the right to dispute is gone and the card is charged.

The fair reading of the same rules is that a host cannot invent a number. The claim has to arrive with photos, receipts or quotes, and mileage and generator charges are only open on listings that set a limit in the first place.

The allowance used is the one that existed when you booked, and both figures are measured against readings taken at pickup and at return. That is a real guard against arbitrary billing. It is also why the practical advice is to photograph the odometer and the generator hour meter yourself at both ends.

Budget the requested amount plus a little more. RVezy’s fee page lists a 5 percent transactional charge on post-trip payment requests under both sides of the booking: the host pays it on requests they raise, and the guest pays an additional 5 percent on requests for incidentals and damages not covered by an insurance claim.

RVezy’s own wording is that the charge covers processing costs for both hosts and guests, and it adds that tax may apply to it depending on your state. Re-read on RVezy’s service fee page, August 22, 2026.

The security deposit is a hold, not a charge

The deposit amount is set by the host, not by RVezy, so it varies listing to listing. RVezy places it as a temporary authorization on your credit card three days before the trip starts, and releases the hold after the RV is returned and the trip is closed out.

RVezy's own comparison of the two options puts a typical RVezy security deposit at $1,500 on average, and puts the release at up to seven days after the trip ends.

Two practical consequences. The money is never taken, but the amount is unavailable on that card for the length of the trip. A large deposit on a card you also plan to use for fuel and campgrounds is a budgeting problem rather than a cost.

The deposit is also a separate thing from your protection plan deductible. The deductible is what you owe on a covered damage claim, and choosing a cheaper tier raises it without changing the deposit at all.

Avoiding the RVezy security deposit: the loss damage waiver

RVezy sells an optional loss damage waiver that replaces the deposit hold entirely. You pay a flat fee at checkout instead of having a large sum frozen on your card, and the waiver covers your insurance deductible up to $1,500 on an approved claim. RVezy describes it as a deductible buy-down rather than extra coverage, and a protection plan is still required on every applicable trip.

The trade-off is straightforward once you see it. On a trip with no damage the deposit costs you nothing and comes back in full, while the waiver fee is gone. What the waiver buys is cash flow and a smaller worst case, not a lower total price.

It is also narrower than the name suggests. The waiver applies only to damage the protection plan already covers, so it does nothing for post-trip charges such as late returns, excessive cleaning, emptying holding tanks, fuel or propane.

It also excludes road tolls, parking tickets, citations and fines, normal wear and tear, interior damage, and any trip to Burning Man or the other restricted areas named in the terms of service. Your host can still raise those charges after the keys are back. Read from RVezy’s help centre on August 27, 2026.

Pets and smoking: there is no platform policy

RVezy does not have a company-wide rule on either one. Both are listing rules set by each individual host, so the honest answer to "does RVezy allow pets" is that it depends on the RV you book.

Renters filter for pet friendly listings, and declaring your pet when you send the booking request is required, not optional. Smoking works the same way: some hosts permit it, some do not, and it is stated on the listing.

The detail worth knowing is where the money for these sits. A host who charges a pet fee or an odor removal fee can attach it as an add-on you select at booking, or can state it in the listing description only.

In that second case the fee is not part of the checkout total you see, so read the description as carefully as the price. Both articles were verified in RVezy’s help centre on August 13, 2026.

The RVezy cancellation policy, in full

Whenever you cancel, and no matter how close to the trip you are, RVezy refunds four things in full along with the tax applied to each: add-ons, the preparation fee, the delivery fee and the protection plan.

What is genuinely at risk is the rental amount itself plus RVezy's service fee and its tax.

The RVezy cancellation policy is a single platform-wide matrix rather than a per-host setting, so the host you book with cannot soften it, and the only route to a complete refund is the 24-hour grace period. Figures below read from RVezy's own guest and host cancellation policies, verified August 7, 2026.

The grace period carries a second condition that is easy to miss, and it is the one that catches late bookers: it applies only if the cancellation happens more than 24 hours before the trip start date.

RVezy also states the window "is calculated strictly from the exact time the host accepted the booking and the payment was made", so an acceptance at 3:14 pm on Monday closes at 3:14 pm on Tuesday. Book a trip that departs the day after tomorrow and the grace period never opens for you at all.

Read the third column, because it explains the shape of the policy. Inside 7 days the host is paid the full rental amount either way; the money moves to the owner rather than staying with the platform.

That is defensible for an owner who blocked a calendar and turned other bookings away, and it is also the reason no amount of arguing recovers it. If your dates are soft, the decision to make is at booking time, not later.

Two mechanics round it out. Refunds go back to the original payment method, and RVezy notes the processing time depends on your own bank or card provider, so the platform issuing a refund and the money landing are two different dates. And a cancellation is final: RVezy states that once a booking is cancelled it cannot be undone and cannot be reinstated.

If the host cancels on you, you receive a full refund including fees and taxes. Owners should know what sits behind that.

A host who cancels a confirmed booking pays $100 on a normal booking or $250 on an instant booking, in USD or CAD, deducted from their next payout, and the non-cash penalties are heavier than the fee: an automated note on the listing saying a booking was cancelled, a possible calendar block on those dates, reduced ranking in search results for frequent cancellations, and temporary suspension for repeat ones.

RVezy will consider removing the penalties for documented extenuating circumstances or damage that makes the RV unfit for the road.

Our guide to listing your RV covers the rest of the owner side.

RVezy insurance coverage: the caveat nobody reads

Two sentences from RVezy's own policy documents change the risk picture. First: the protection plans are not insurance; RVezy describes them as contractual damage-responsibility agreements. Second: the third-party liability coverage is secondary, or excess, meaning any personal auto or other applicable policy you carry applies first and must be exhausted before RVezy's coverage steps in.

Neither makes the platform unsafe; both mean that a renter with a personal auto policy may be making a claim on their own insurance, with their own premium consequences, before platform coverage pays a dollar. Factor that into which tier you buy and how you drive.

We take the category question apart separately in RV rental insurance: what the plan actually is, the order in which coverage pays, and the questions worth putting to your own insurer before you book.

How much does RVezy take from a booking?

How much does RVezy take? It depends which side of the booking you are standing on, and the platform earns on both. From the owner it deducts a base 20 percent service charge on the nightly rate and add-ons of each paid booking, so the owner keeps 80 percent of those lines before any optional programme.

From the renter it adds a separate flat-rate service fee on top of the nightly rate, floored at $15 a night for motorhomes and $10 for trailers. Those are two different charges on the same booking, not one fee split between you.

Read the optional row carefully, because it is where the owner answer changes shape. The extras stack on the base rather than replacing it, so an owner running the payout guarantee is at 30 percent, and one also paying for Featured placement can be near 39 percent of the nightly rate and add-ons.

Whether that is worth it is a real question with a real answer either way; what matters is knowing the 20 percent headline is a floor, not a ceiling. All figures read from RVezy's own service fee page on July 18, 2026.

What is left after RVezy takes its cut: the $1,400 claim

Now the famous number. RVezy's blog states that owners "can make on average $1,400 a week" by renting out an RV they are not using; that is RVezy's advertised figure, quoted July 18, 2026, not our measurement.

Our arithmetic on their own published averages says the claim is plausible at full occupancy: a newer Class B at their $240 nightly average, booked all seven nights, grosses $1,680 and nets $1,344 after the 20 percent charge.

What the average does not price in: empty weeks, cleaning and handover hours between every booking, accelerated wear on a vehicle novices are driving, and the fact that interior damage sits outside the payout guarantee's scope. Renting out an RV is a real side business with real yield; it is not passive income.

The practical side of that business, the four off-platform checks that decide whether you can list at all, the six steps and documents RVezy requires, and when payouts actually land, is laid out in how to rent out your RV.

See what your RV could earn on RVezy

Reputation, verified

Every figure below was pulled live on July 18, 2026, and belongs to its named source, not to us:

• Trustpilot: 4.3/5 across 432 reviews, on a claimed profile. Praise clusters around easy booking and helpful hosts.
• Better Business Bureau: BBB-accredited with an A+ rating; 29 complaints filed in the last three years, 14 closed in the last twelve months. The most recent complaint on file (July 2026) is categorized as a service or repair issue.
• Apple App Store (US): 4.7/5 across 780 ratings.
• Google Play: over 100,000 downloads; the US listing currently shows no star rating, so we quote none.
• RVezy's own pages advertise more than 15,000 hosts and a 4.7 average across 150,000+ platform reviews, with coverage it states as up to $2 million in liability protection; those are the company's figures, shown here as claims.

The fair summary: independent front-end sentiment (booking, app, hosts) is strong across every platform we checked, while the BBB file shows the disputes concentrate after something goes wrong: damage adjudication, post-trip charges and cancellations. That pattern matches the structural realities above, which is exactly why we spelled them out first.

Is RVezy worth it? Who should use it, who should not

Rent here if: you want a wide peer-to-peer selection with clearly tiered protection, you are willing to pay for Standard or Premium coverage on a driving trip, or you want an RV delivered and parked at a campground on the cheaper Stationary tier. It is also the natural pick for a US-Canada crossing.

Think twice if: your dates are genuinely uncertain (the cancellation matrix is unforgiving), you planned to lean on the cheapest tier for a long drive through tree country, or, as an owner, you need every booked week to hit the advertised average to justify the wear.

Two jobs peer-to-peer cannot do, whoever the host is: a one-way trip ending in a different state, and fixed dates that cannot move. A private owner needs their RV back where it started, and if that one RV breaks down there is no second one behind it.

For those two, a fleet is the structural answer. Our Cruise America review covers the trade you make for it: plainer rigs, and a pickup experience that varies by branch.

Worth checking the alternatives on the same terms: our Outdoorsy vs RVshare comparison finds RVshare publishes the more detailed coverage table of the two, which we say plainly even though neither is our partner.

For the trip budget itself, start with the full cost breakdown; for powering a rig off-grid, our solar generator verdicts pick up where the rental ends.

Keep in mind: The cancellation matrix is platform-wide, so no host can soften it, and inside 7 days the full rental amount is forfeited. The 24-hour grace period applies only more than 24 hours before the trip starts, so a last-minute booking never gets one.

Common questions